Comprehensive Support for International Participants of Expo 2025: Services Expanded to Countries Worldwide, Including Key European Nations such as Switzerland and Belgium

Comprehensive Support for Visiting Delegates – From Housing Arrangements to Daily Life Essential Infrastructure Setup and Multilingual Assistance​

Global Trust Networks Co., Ltd. (Head Office: Toshima-ku, Tokyo; President: Hiroyuki Goto; hereinafter “GTN”), a company specializing in rental guarantee and lifestyle support services for foreign nationals, will provide comprehensive assistance to representatives from participating countries of Expo 2025 Osaka, Kansai, supporting their daily lives throughout their extended stay in Japan. GTN has already signed agreements with major European nations such as Switzerland and Belgium, and is currently finalizing arrangements with other participating countries around the world.

Challenges Faced by Participating Countries

Expo 2025, set to commence on Sunday, April 13, 2025, will welcome 158 countries/regions and 9 international organizations. With preparations in full swing, the number of foreign delegates arriving in Japan continues to increase, making the need for comprehensive support services more urgent than ever. In particular, delegates staying for extended periods face significant challenges, including:

• Language barriers:
  • Non-Japanese-speaking visitors require extensive multilingual support for daily life.
• Securing accommodation:
  • Cost-effective, flexible, and comfortable living arrangements are essential.
• Establishing communication infrastructure:
  • Japan’s telecom contracts can be complex; easy-to-use SIM cards with immediate activation are in high demand.Support is needed in the event of illness, accidents, or other problems.
• Adapting to a different culture and lifestyle:
  • Support is needed for accessing medical services, waste disposal, public etiquette, and local regulations.
• Emergency response:
  • Assistance is crucial in case of illness, accidents, or unforeseen incidents.

GTN’s Tailored Solutions

To address these challenges, GTN offers specialized support services for foreign nationals, ensuring a seamless stay in Japan:

1. High-Quality Multilingual Lifestyle Support (GTN Assistants)

• Assistance available in 23 languages, provided by native speakers to resolve issues related to language, culture, and daily life.
• 24/7 availability for emergencies, ensuring peace of mind. **Nighttime services are limited to temporary reception and will be suspended during the year-end and New Year holidays.
• Support via a dedicated app, phone, SNS platforms, and on-site services, tailored to individual needs.

2. Communication Services (GTN Mobile)

• Provides SIM cards with dedicated phone numbers for foreign nationals, ensuring smooth connectivity.
• Corporate plans are available, allowing participating countries to centrally manage SIM cards for their representatives.
• Physical store locations in Osaka, Haneda, and across Japan make SIM card pickup and support easily accessible.

3. Housing Services (GTN Stay)

• GTN-managed, short-term rental apartments specifically designed for foreign nationals, offering a safe and comfortable living environment.

These services are available both individually and as tailored packages, depending on specific needs. We have signed agreements with major European nations such as Switzerland and Belgium, and are currently finalizing agreements with other participating countries. With a fully prepared support system in place, GTN is committed to ensuring that Expo 2025 delegates enjoy a comfortable and worry-free stay in Japan.

GTN remains dedicated to fostering multicultural harmony in Japan by turning its vision—“Making Your Stay in Japan Great”—into a reality.

Message from the President

Hiroyuki Goto, Representative Director and President 

Expo 2025 presents a valuable opportunity to strengthen Japan’s global presence by welcoming diverse cultures from around the world. We understand that at previous Expos, delegates often faced challenges related to infrastructure—such as housing and communication—as well as adapting to everyday life in the host country. At GTN, we are committed to ensuring that such issues do not arise during their stay in Japan. By leveraging our experience and expertise in providing lifestyle support services for foreign nationals, we offer comprehensive solutions that address a wide range of needs. Through these efforts, we aim to create an environment where every international guest can truly feel that “Making Your Stay in Japan Great” is more than just a slogan—it’s a promise we’re proud to deliver on.